Knowledgebase

Copying and Pasting from outside sources
Please do not Copy and Paste from external page editors or word processors such as Microsoft Word...

Encrypted Payments Button error message
If you receive the following error message while trying to checkout and pay via Paypal "The...

ERROR: Link verification failed.
If you get this error message when visiting your cart or clicking the order button, this means...

I can't log into my Mal's account from my Store Admin
Unfortunately, this does happen sometimes when trying to log into Mal's from the iframe in your...

I'm not receiving Order Notifications
This is a common complaint and most of the time it is due to a simple mistake in setting up your...

Image Upload Error - File too large
"The file could not be uploaded. Please make sure that the file is an image and that it is under...

Product and Category image upload Errors
There are several common errors when attempting to upload images. 1) ERROR: "Warning:...

The right side of my cart is cut off
If you are unable to see the right side of your cart on your site when your cart page is in...