Knowledgebase

Do your plans require a contract or can I cancel anytime?
When you first sign up you will have the convenient options to pay Monthly (month-to-month),...

How do I cancel my account?
If you need to cancel your hosting account, please follow these steps: 1) Log into your Client...

I canceled my hosting account by I am still being billed
If you canceled your hosting account, Shoppe Pro is no longer generating invoices to you. If you...

I want to open a second site. Do you offer any discounts for current customers?
If you are currently a Shoppe Pro customer and would like to open a second site, you have several...

I was double-billed!
Actually, you were not double billed by Shoppe Pro. A common cause for being charged twice by...

IMPORTANT: Paypal Subscriptions
If you have elected to utilize Paypal's Subscription option to pay your hosting fees, you are...

What methods of payment do you accept with your hosting plans?
We currently accept hosting payments via:Credit Card (Visa, Mastercard, Discover) **preferred...