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Unsolicited calls from third party "Ecommerce Positioning"

Friday, July 1, 2011


Unsolicited calls from third party "Ecommerce Positioning". Recently it has been brought to our attention from some of you, well as some of our business partners, that some ShoppePro clients are being contacted by a a company called eCommerce Positioning (http://ecommercepositioning.com). These callers claim, often in a persistent or aggressive manner, to...

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Phone and Chat Service

Monday, April 4, 2011


We apologize for any inconvenience this may cause but our phone and chat service will be unavailable today.  Please open a support ticket for assistance. https://www.shoppepro.com/support/submitticket.php




All Mal's servers are currently down....

Monday, April 5, 2010


We're waiting to hear from Mal's about their service's estimated down time.  This will affect your shopping cart and the ability to order/view the cart on affected Mal's servers.  We will update you when we have more information. You can also check Mal's forum for any updates:   http://www.mals-e.com/forum.php =========================================================...

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Mal's cart server ww4 is having problems

Saturday, April 3, 2010


  If any of you have had trouble with the cart portion of your site (someone puts something in the cart and you get a page cannot be found), here is why: Mal's reported this morning that their server ww4 was having problems and had to temporarily take it offline.  The solution is found below:   Go to your store administration area:  (yoursite.com/storeadmin)...

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Credit card processing down

Friday, July 3, 2009


Authorize.net, the company who processes our credit cards, along with millions of other businesses, is currently down due to a massive fire at their Seattle Datacenter. http://www.techcrunch.com/2009/07/03/authorizenet-goes-under-e-commerce-vendors-left-hanging/ We will update this announcement when their services are restored.




Important Notice

Monday, March 23, 2009


During the weekend of April 2 - 5 we will be in the process of relocating our home office and will not be available for installing new accounts due to limited internet access. Any new orders placed during this time will be promptly set up and installed on April 6th and 7th . Our technical support and sales staff will still be available to provide customer support during...

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NEW! Google Checkout is now compatible with Mal's!

Friday, January 23, 2009


What is Google Checkout? Google Checkout is a fast, convenient checkout process that brings you more customers and allows them to buy from you with a single login – and you can process their orders and charge their credit or debit cards. Your customers can securely use their credit or debit card without exposing this information to you the seller. Fees: 2.9% + $0.20 per...

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New Support Forums!

Wednesday, April 2, 2008


We are excited to annouce the opening of our new community support forums!  Please take the time to come join us there. http://www.shoppepro.com/forums/  




Short period of server unavailablity today

Wednesday, March 12, 2008


I apologize to all of our customers as we experienced a short period of network downtime in our TX datacenter location, where our main server is located today. As of right now network is up and running again and we're investigating the reason for this downtime. I do apologize for the inconvenience.




New Shoppe Pro Cart Version 2.6!

Sunday, December 16, 2007


We are excited to announce the new version of Shoppe Pro Cart software, version 2.6! Some of the new features with the new version include: Static pages Features more search engine friendly urls using .htm extensions instead of .php extensions. For example, a category url would show: /category_9/Candles.htm instead of /catalog.php?category=9z and:...

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