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Thread: Problems with Mal's accounts on ww4

  1. #21
    Macaroy Kangaroo
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    Re: Problems with Mal's accounts on ww4

    Thanks....and where do I put this? Sorry for being so clueless....

  2. #22
    Administrator/Owner ShoppePro's Avatar
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    Re: Problems with Mal's accounts on ww4

    You can put it in Store Admin > Site Settings > Site Message
    Karina
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  3. #23
    Administrator/Owner ShoppePro's Avatar
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    Re: Problems with Mal's accounts on ww4

    While I understand everyone is frustrated, and understandably so.... before you guys get angry at Mal, I hope you understand something. This is at no fault of Mal's either. I would feel a little bit sympathetic for him instead of being angry. His server is under a DDOS attack. http://en.wikipedia.org/wiki/Denial-of-service_attack . Which is at no fault of his.

    Plus, remember something else. He offers a FREE service with the shopping cart, and in the many years I have been working with Mal's, nothing like this has EVER happened.

    There are some evil people out there who have nothing better to do than to ruin other people's lives. It is a really sad, sad reality of the internet world. Unfortunately, us honest, hard working business owners are suffering because of it. The reality is there just isn't anything we can do at this point. Mal is doing the best he can to end the attack.
    Karina
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  4. #24
    Macaroy Kangaroo
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    Re: Problems with Mal's accounts on ww4

    Karina -

    Thanks! Is there a way for just the scrolling part to show up at the top of the page and not all my other site setting stuff (newsletter, facebook page, etc).

    Thanks so much for your help!

  5. #25
    Administrator/Owner ShoppePro's Avatar
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    Re: Problems with Mal's accounts on ww4

    I can add it to the template instead. But you would need me or Michelle to remove it for you once it comes back u p.

    EDIT - Just did that for you.
    Karina
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  6. #26
    Macaroy Kangaroo
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    Re: Problems with Mal's accounts on ww4

    THANKS! I just filled out a ticket to have you do it - but you are even faster than that. ;D

    I really appreciate your help!

    Kristen

  7. #27

    Re: Problems with Mal's accounts on ww4

    Yes, where in the template would we add this html so that the message will go at the top of every page on the site.

    And yes Karina I do understand that this is no fault of Mals. But some type of notification and updates from his end would be greatly appreciated. Now that the shock of the "cart is not operating" has worn off, I am just tyring to do what I can to let my customers know that the cart system is down and how they can still place orders.

    And as suggested before (and what I had in mind to do anyway) I have emailed a Paypal invoice to the customers that actually have the patience to email me and ask me "why cant i place my order?" But have yet to receive payment.

    I thank you Karina and your team for doing what you can to help us and keep us updated.

  8. #28
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    Re: Problems with Mal's accounts on ww4

    [quote author=Favors With Love link=topic=2662.msg12501#msg12501 date=1270577668]
    Yes, where in the template would we add this html so that the message will go at the top of every page on the site.

    And yes Karina I do understand that this is no fault of Mals. But some type of notification and updates from his end would be greatly appreciated. Now that the shock of the "cart is not operating" has worn off, I am just tyring to do what I can to let my customers know that the cart system is down and how they can still place orders.

    And as suggested before (and what I had in mind to do anyway) I have emailed a Paypal invoice to the customers that actually have the patience to email me and ask me "why cant i place my order?" But have yet to receive payment.

    I thank you Karina and your team for doing what you can to help us and keep us updated.
    [/quote]

    Ok, hopefully it's alright if I post instructions here. ;D If you don't think this will be ok with your template designer, please don't do it - ask them for help!

    If you look in your template, you should see the word %CONTENT%. You can go to the line above that and hit enter so you have a new line then enter %SITE_MESSAGE%. Save your template. Then go to your site settings and put in your message. This will work for most templates I think! Good luck!
    Banner isn't working? hmmm...
    <a href="http://www.pinkdaisydesign.com"><img src="http://pinkdaisydesign.com/images/pddbanner.gif"></a>

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